Retail Innovation Report 2025
A clear, practical roadmap for retail leaders navigating volatility. Retail is evolving faster than ever. In an age of constant disruption, resilience means reinvention.
Produced by Cardlink, a Worldline brand, in collaboration with Found.ation, this year’s report decodes the retail sector’s most urgent challenges—from geopolitical uncertainty and supply chain disruption to shifting consumer spending, labor shortages, and rising cybersecurity risk.
It goes beyond headlines to reveal what’s driving results today: AI-powered demand forecasting and real-time IoT visibility, unified commerce for seamless journeys, hyper-personalization at scale, and pragmatic automation acrosss warehouses and customer service.
The report also separates signal from noise, spotlighting accelerating trends – such as contactless payments, mobile commerce and robotics – while identifying trends losing momentum like generic loyalty, fully cashierless formats and metaverse/AR/VR).
You’ll find actionable frameworks, startup solutions, and insights from the Cardlink Innovation Hub’s Business Factory—all designed to help retailers boost efficiency, protect margins, and elevate customer experience while staying secure and compliant.
Want the full picture? Download your free copy by subscribing to our newsletter below.

