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“Refund” lock feature

Cardlink Android POS offer to businesses the possibility to lock functionalities that they do not use or it is important to ensure that only those authorized have access. The purpose of this feature is to make transactions as secure as possible, as well as to avoid mistakes.

Refund lock

Refund is the process of reimbursing the customer for a transaction which has already been completed. It occurs when a transaction has already been approved and the business has proceeded with the close batch. To initiate the refund, the customer contacts the merchant directly.

We encourage you to lock the refund functionality to ensure that only those authorized in your business have access. Choose “Settings” in the app to lock it and then choose “Other Settings” to proceed with a ”Refund” using a PIN that you have set.

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