Cardlink celebrated Global Customer Experience Day and National Customer Service Week
Press Release
October 13th, 2022
Cardlink celebrated Global Customer Experience Day and National Customer Service Week
Cardlink participated, once again, in the celebration of Global Customer Experience Day and National Customer Service Week in the first week of October. With the aim of highlighting the role of customer experience and rewarding its people who strive every day to provide excellent customer service to its cooperating businesses, the company organized a series of celebratory activities for its employees, partners and customers, with interesting speeches, quizzes and prizes.
The highlight of the week was Ilenia Vidili’s speech, world renowned keynote speaker, author and business advisor which inspired Cardlink’s team for a modern approach to the customer-centric model of business activity.
For Cardlink, which has always placed customers and their experience at the center of its operation, the two institutions are an opportunity to say a big “thank you” to the businesses that trust the company and highlight its commitment to stand firmly by their side as a reliable partner.
National Customer Service Week (CSWEEK) is organized every year by the Hellenic Institute of Customer Service and is celebrated in more than 60 countries. Global Customer Experience Day (CXDay) is organized by the global Customer Experience Professionals Association and is celebrated on the first Tuesday of every October by thousands of professionals and organizations around the world.
About Cardlink
Cardlink was founded in 2004 and is the largest payment service provider in Greece with more than 290,000 POS, 25,000 e-Commerce stores and 400 million transactions per year. Cardlink helps businesses with their day-to-day transactions with quality, security and speed. The Cardlink team monitors developments in the field of electronic payments and adopts the latest technologies and services that continuously improve the trading experience in physical and electronic commerce. Since September 2021, Cardlink has been a Worldline company, a leader in the European payments and transaction management services market.
About Worldline
Worldline [Euronext: WLN] is a global leader in the payments industry and the technology partner of choice for merchants, banks and acquirers. Powered by 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and innovative solutions fostering their growth. Services offered by Worldline include in-store and online commercial acquiring, highly secure payment transaction processing and numerous digital services. In 2021 Worldline generated a proforma revenue close to 4 billion euros.
Contact
Cardlink: Margarita Rosmari, tel. +30 210 6100674, email: pr@cardlink.gr
Aia Relate: Katerina Kaskouti, tel. +30 210 7418908, email: kaskouti@aea.gr
