Uninterrupted transactions with the 4G Android A80 at ONExchange network

ONExchange, the largest non-banking foreign exchange service network in Greece, with 36 branches across the country, has a significant presence at Athens International Airport, where the need for uninterrupted, 24-hour service provision is a standard throughout the year. In the 12 stores it operates inside the country’s largest airport, the company offers its customers the ability to obtain foreign currency for their travel, making their transactions via card at any time.

Cardlink, always there for its customers, was there when ONExchange needed to upgrade its fleet of terminals, loyal to its principle of continuous evolution by following the sector’s developments and introducing innovations in customer service. Especially for its stores inside the Athens airport, the objective was to equip ONExchange with an electronic transaction system that would allow it to serve the public under any circumstances, 24 hours a day, even in the event of temporary complications with the airport’s Internet connection. Additionally, there was a need for easy and safe card transactions both for the staff and the customers, given the existing increased security protocols at the cash desks of its stores.

Cardlink equipped the airport ONExchange stores with Android POS A80, which have the option to connect to the network in different ways, including Ethernet, Wi-Fi, as well as via a SIM card for direct connection to the 4G network, allowing electronic transactions at any time and in any way that suits each professional and their needs. ONExhange customers can now see the transaction value transparently and clearly on the A80 terminal screen, feeling confident and secure during the transaction.
Furthermore, Cardlink provided the solution of the PIN Pad peripheral equipment that is connected to the POS A80 and placed on the customer’s side, giving them the ability to pay contactless by card and securely enter their PIN. In the case of ONExchange, PIN Pads played another important role. Due to the nature of its services, the company has deployed increased security measures at its customer service points and has installed large protective glass panels with a small opening for transactions at the counters. With the PIN Pad, transactions are made conveniently as the POS does not have to be passed from the cashier to the customer, serving this way the important need of the company to protect its employees and its property.
ONExchange, investing in reliability, direct and friendly service and innovation, acquired an important tool to serve its customers at Athens airport, through the latest Android POS and in combination with the security and trustworthiness offered by the leading presence of Cardlink, a member of Worldline.

Within just two weeks, Cardlink responded to the needs of all ONExchange stores at Athens International Airport. In this short period of time, Cardlink’s expert team designed and implemented the installation of the Android POS A80 at all 12 counters of ONExchange stores, as well as that of the PIN Pad, so that the new POS could be used immediately by ONExchange’s service professionals and the public.
Cardlink offers solutions to all kinds of business needs in the payments segment. Through reliable and innovative products, such as state-of-the-art POS and modern peripherals for specific needs, as well as through flexibility and professionalism towards every request, Cardlink stands by its partners supporting their every objective for growth and innovation.

The Benefits

Allowing transactions under all circumstances, faster, with flexibility and security

Better experience for ONExchange’s employees and customers

Upgrade of the company’s innovation profile