It is the process of reimbursing the customer for a transaction which has already been completed. It occurs when a transaction has already been approved and the business has proceeded with the close batch. To initiate the refund, the customer contacts the merchant directly.
🔁 Refund is one of the most popular transactions in businesses.
💡 For advanced security and to avoid possible mistakes, if you have a Cardlink Android POS, we encourage you to lock the Return functionality to ensure that only those authorized in your business have access.
🔒 Choose “Settings” in the app to lock the functionalities and then choose “Other Settings” to proceed with a ”Refund” using a PIN that you have set.
